Privacy Policy
1. Introduction
Welcome to Ever Knitting. We value your privacy and are committed to protecting your personal and business data. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, request samples, or engage in our manufacturing services.
2. Information We Collect
As a B2B service provider, we collect information necessary to facilitate business transactions:
Identity Data
Name, job title, and company name.
Contact Data
Business email address, phone number, and physical office/shipping address.
Technical Data
IP address, browser type, and usage patterns (collected via Google Analytics).
Project Data
Technical specifications, yarn preferences, and design files uploaded for custom knitting orders.
3. How We Use Your Data
We use your information to:
- Provide quotes and process manufacturing orders.
- Ship physical samples and bulk production.
- Communicate updates regarding production timelines or logistics.
- Send occasional B2B newsletters or seasonal catalog updates (you may opt-out at any time).
4. Data Retention
We retain business contact information for as long as your account is active. Technical designs and "Tech Packs" are stored securely for a period of 5 years to facilitate re-orders, unless a specific Non-Disclosure Agreement (NDA) or data deletion request is made.
5. Third-Party Sharing
We do not sell your data. We only share information with essential service providers:
- Logistics Partners: (e.g., DHL, FedEx, SF Express) for delivery.
- Payment Processors: For secure wire transfers or credit transactions.
- Cloud Infrastructure: Data is hosted on secure servers provided by Cloudflare / Supabase/ Google Cloud.
6. International Data Transfers
As Ever Knitting operates globally, your data may be transferred across international borders. We ensure all transfers comply with applicable data protection laws (such as GDPR Standard Contractual Clauses) to ensure your information remains protected.
7. Your Rights
Depending on your location, you have the right to:
- Access, correct, or delete your personal data.
- Object to or restrict the processing of your business data.
- Withdraw consent for marketing communications.
8. Contact Us
For any privacy-related inquiries or to exercise your rights, please contact:
- Email: privacy@everknitting.com
- Address: Dongguan, China